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Complaint Manager

Job offer for Professional in Ludwigsstadt

WOM is a pioneer and global leading manufacturer in the field of medical technology. We are looking for reinforcements for our QM team in Ludwigsstadt. If you like to work independently, would like to break new ground with us in the field of Minimally Invasive Medicine, and wish to consistently evolve, we should get to know each other.

What we offer

  • Versatile tasks in an exciting work environment
  • International teamwork
  • Appreciation and respect
  • More than 30 working time models
  • Systematic advanced training by the WOM ACADEMY
  • Room for innovation with the WOM InnoHub
  • Career opportunities in an expanding company

Your tasks are

  • Logging and evaluation of information and data on product deviations at the customer and in the service department
  • Analysis of defective products and evaluation of analysis results
  • Implementation of corrective and preventive measures in the event of an accumulation of errors and at the main fault points
  • Collaboration and coordination of cross-functional teams for the timely execution of the measures
  • Documentation of processes according to the regulatory requirements for medical devices

You are offering

  • Technical training or technical studies, ideally experience with medical devices
  • Knowledge of common quality methods and tools
  • Experience with ISO 13485 desirable
  • Business German as well as English, spoken and written
  • Willingness to travel to our other locations

Your personal strengths

  • You work analytically, conceptually, and process-oriented
  • You skillfully and assertively present your arguments
  • Independent and goal-oriented work is your special strength
  • You are resilient, reliable, and enjoy working in a team

We look forward to receiving your application by e-mail if you believe this to be a great fit for you. Please also tell us your salary expectations and your availability date.

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