RMA-Application for Product Returns

Your possibility to return products in a structured manner.

Customer number
Contact Person
Contact Information
Serial number
Lot number
Return accessories
WOM invoice number
Detailed description of defect

Repair Quote Requested

Before shipping, decontaminate device and accessories in order to protect the service personnel. Confirm on the delivery documents the successful decontamination.
Please use the form Decontamination Certificate.

If this is not possible, the product must be

  • sealed in two separate protective layers of foil,
  • and clearly marked as contaminated on the delivery documents and on the package.
  • The manufacturer has the right to reject contaminated products for repair.


General terms and conditions

Terms and conditions for RMA returns read and accepted.*

* = mandatory field